Guarantee
We are proud of the quality of our Clipsy hair clips and stand behind every single product we send out. That's why we offer a 1-year warranty because we believe your purchase should give you peace of mind.
What the warranty covers:
We understand that accidents can happen, which is why the guarantee also covers damage to the floor. We believe our hair clips are sturdy enough to withstand daily use, including being dropped.
What the warranty does not cover:
The warranty does not cover damage caused by the customer's incorrect use or intentional damage, such as running over the product with a bicycle or stepping on it.
To make use of the guarantee, you must contact our customer service and provide proof of purchase and a picture and description of the damage.
Important: Our 1-year warranty covers in addition to the statutory 2-year right of complaint, which only covers defective goods and manufacturing defects.
We are here to make sure you are satisfied with your purchase. Contact us if you have any questions or need assistance.
Thank you for choosing Clipsy.dk!